ISO/IEC 17065 Documentation for Accreditation

ISO/IEC 17065, “Requirements for bodies certifying products, processes, and services“, and its most recent revision was published in September 2012. Its predecessor, ISO/IEC Guide 65, had been introduced in 1995 and was referenced and used by regulatory bodies or certification of products around the world.

Documentation:-

Our document kit is having sample documents required for ISO/IEC 17065:2012 certification as listed below. You need to study it do necessary changes as per your company need and within 4 days your entire editable documents with all necessary details are ready and many organization are certified globally in 1st trial with the help of our documents from any kind of stringent certification audit.
Under this directory further files are made in word Document as per the details listed below. All the documents are related to any kind of manufacturing/process industry.

1. Quality Manual:

It covers sample copy of quality manual for conformity assessment — Requirements for bodies certifying products, processes and services. It describes how all requirement of ISO/IEC
17065:2012 standard for conformity assessment — Requirements for bodies certifying products, processes and services. It covers list of procedures as well as overview of organization and covers tier1 of ISO/IEC 17065:2012 documents.

ISO/IEC 17065:2012 Manual Index
Section – 1
1 Table of contents and amendment record Sheet
2 Authorization statement and Company profile
3 Control and distribution
Section – 2
4 General requirements
4.1 Legal and contractual matters
4.2 Management of impartiality
4.3 Liability and financing
4.4 Non-discriminatory conditions
4.5 Confidentiality
4.6 Publicly available information
5 Structural requirements
5.1 Organizational structure and top management 0 1 – 3 5.0
5.2 Mechanism for safeguarding impartiality
6 Resource requirements
6.1 Certification body personnel 0 1 – 4 6.0
6.2 Resources for evaluation
7 Process requirements
7.1 General
7.2 Application
7.3 Application review
7.4 Evaluation
7.5 Review
7.6 Certification decision
7.7 Certification documentation
7.8 Directory of certified products
7.9 Surveillance
7.10 Changes affecting certification
7.11 Termination, reduction, suspension or withdrawal of certification
7.12 Records
7.13 Complaints and appeals
8 Certification process requirements
8.1 Options
8.2 General management system documentation
8.3 Control of documents
8.4 Control of records
8.5 Management review
8.6 Internal audits
8.7 Corrective actions
8.8 Preventive actions
Annexure
Annexure–1 Organization chart
Annexure–2
Impartiality committee – Constitution, Roles and responsibilities
Annexure–3
Certification committee – Constitution, Roles and responsibilities
Annexure–4 Document Map
Annexure–5 List of procedures
Annexure–6 Glossary of terms

2. Procedures (15 Procedures):

It covers sample copy of mandatory procedures covering all the details of ISO/IEC 17065:2012 standard.

1. Procedure for review of request, tenders and contract for the product certification
2. Procedure for non–discriminatory condition and equal opportunities
3. Procedure for the granting, maintaining, recertifying, expanding and reducing the scope of the certification, and suspending or withdrawing the certification
4. Procedure for receive, evaluate and make decision on complaints
5. Procedure for receive, evaluate and make decision on appeals
6. Procedure for personnel and training
7. Procedure for procuring of externally provided products and services
8. Procedure for document and data control
9. Procedure for control of records
10. Procedure for management review meeting
11. Procedure for internal audit
12. Procedure for corrective action
13. Procedure for preventive action
14. Procedure for the use of information and communication technology for the auditing and assessment purpose
15. Procedure for conducting a remote audit in the event of an extraordinary occurrence

3. Exhibits (09 Exhibits):

It covers sample copy of exhibits covering all the details of ISO/IEC 17065:2012 standard.

List of Exhibits

1. Use of certificate, marks of conformity
2. Impartiality policy
3. Non–discriminatory policy
4. Certification scheme
5. Employee competence requirements
6. Document codification system
7. Calibration periodicity
8. Confidentiality policy
9. Committee formation

4. Work Instructions (02 Work instructions):

It covers sample operating procedures covering all the specific practice areas and provides details for operation of training organization.

List of work instructions

1. Work Instruction for evaluator qualification
2. Work Instruction for Sub contractor job responsibility

5. Blank Formats (43 Formats):

It covers sample copy of blank forms required to maintain records as well as establish control and make system in the organization. The samples given are as a guide and not compulsory
to follow and organization is free to change the same to suit own requirements.

List of Formats

1. Product certification agreement
2. Minutes of Meeting
3. Complain report
4. Audit plan / schedule
5. Customer feedback report
6. Internal Audit Non–Conformity Report
7. Certificate of Conformity
8. Clause-wise Document-wise Audit Review Report
9. Incident report
10. Clause-wise audit report – Management requirements
11. Appeal report
12. Clause-wise audit report – Certification requirements
13. Purchase Order
14. Corrective Action Report
15. Indent – Purchase Requisition
16. Preventive Action Report
17. Approved External Providers List
18. Calibration Status of Equipment
19. Supplier Registration Form
20. Risk assessment and opportunity sheet
21. Supplier Evaluation Report
22. Impartiality check report
23. Verification Report
24. Training Calendar
25. Evaluation plan
26. Training Report
27. Evaluation report
28. Induction Training Report
29. Non–conformity report
30. Job Description And Specification
31. Evaluation checklists
32. Skill Matrix
33. Master List and Distribution List of Documents
34. Impartiality and Confidentiality Agreement
35. Change Note
36. Appointment Letter
37. Periodic document review report
38. Employees Competence Report
39. Master List of Records
40. Competence assessment report
41. Objectives monitoring report
42. Interview report
43. Circular

6. Audit checklist (more than 250 questions)

It covers sample audit questions based on all the ISO/IEC 17065 requirements. It helps the auditor to make own audit checklist for quick and perfect auditing to ensure all the ISO/IEC
17065 requirements are fulfilled by the organization.

7. Job descriptions (07 Job descriptions):

It covers sample copy of exhibits covering all the details of ISO/IEC 17065:2012 standard.

List of Job descriptions

1. Job descriptions for Managing director
2. Job descriptions for Impartiality committee
3. Job descriptions for Certification committee
4. Job descriptions for Management Representative
5. Job descriptions for Certification Manager
6. Job descriptions for Technical Evaluator
7. Job descriptions for Management System Auditor

8. ISO/IEC 17065:2012 Compliance Matrix

This compliance matrix contains ISO/IEC 17065 requirement wise list of documented information for easy reference of users and to understand how this system is made.