Official Website
We are online seller of ISO and related material and services. Our official website address is: www.isogorilla.com. We never asked for any confidential information from our buyers or customers.
From Sellers & Affiliates, we require the bank account and paypal details along with legal documents, however, we never ask for any pins or OTPs or password for any account.
Data we collect from any of our stakeholder is kept safe and protected however it is recommended to always share data with high consideration of leak.
Forms
Customer’s Rights and Policies
Before making the payment, customer shall make sure that the material he/ she is buying is described with enough information to evaluate its appropriateness. Where a buyer don’t get enough information, they can request for additional information from seller. However, if the material is bought and seller has provided the material he/ she described in product, it shall be consider right material and no claim shall be made.
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Refund Policy
We ensure the protection of money of our buyers hence, where a buyer find a product not matching with descriptions of product, they can claim refund. An investigation will be done by administration team and technical team of xelmart and refund is process within 7 working days.
Where the material described in a product is provided, no claim is taken by us.
What personal data we collect and why we collect it
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on isogorilla.com, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Disclaimer & Acknowledgment
Our Products
We never sale any product on this platform which is restricted by copy right or can not be sold without license. We are not affiliated with any organization such as ISO, and sale reference material and knowledge based materials only.