ISO 17020 2012 documents contain more than 60 editable MS-Word files. These editable documents address all the elements of the inspection agency system. You can buy Documentation Kit for your certification based on ISO 17020 Standard.

  • A Manual
  • Required Procedures
  • Formats
  • Sample Filled Forms

Original price was: $700.00.Current price is: $360.00.



Our Documentation Kit is written in plain English to make easily customized by you without expertise in standards. We developed a documentation kit while making it user-friendly, easy to
learn and time-saving.

Documentation Kit is designed by following four tiers of documents

•Tier 1- Manual-This provides the reference to each requirement of the standard. We make the structure of the manual same as the standard, so that you can easily understand and
follow requirements.

•Tier2-Procedures-This provides additional information referred in the manual that how you are doing specific activities in your organization.

•Tier3-Formats-These are an actual document that you use to show your compliance with the standard.


Content of ISO 17020 2012 Assessment Documentation Kit – Manual, Procedures, Checklist


During the implementation of ISO 17020 documents, including manual, procedures, policies, operating instructions and forms are prepared by ISO 17020 consultants to establish a good working system. Our ready-to-use documentation package, including an ISO 17020 checklist, for inspection agency consists of the following:

  1. ISO 17020 2012 Manual (8 chapters and 2 Annexures).
  2. Conformity assessment system iso 17020 procedures covering mandatory procedures (14 Procedures)
  3. Exhibits and Operating Procedures (02 Exhibits 06 SOPs)
  4. Set of more than 28 forms and ISO 17020 templates

ISO 17020 audit checklist of over 200 iso 17020 audit questions, which can be customized to make your own internal ISO 17020 checklist.


Documented information package:

Our documentation kit contains sample documents required for ISO/IEC 17020:2012 accreditation for Inspection agency as listed below. All documents are in MS-Word/Excel files and you can edit them. You can make changes as per your organization’s need and within few days your entire documents with all necessary controls will be ready. In the ISO/IEC 17020:2012, documented information (procedures, work instructions, etc.) are required at few places only. But for making the system better, we have provided many editable templates from which a user can select templates as per their own requirement and make some minor changes in them to make own system. Two types of documented information are provided in this kit, as listed below:
1. Maintain documented information (Scope, Quality Manual, etc.)
2. Retain documented information (Forms / Templates)
Under the main directories, further files are provided in MS Word document as per the details given below.


1. Quality Manual (8 Chapters and 2 Annexure):

It is a sample copy of Quality manual having clause-wise details of how ISO/IEC 17020:2012 system is implemented. The Quality manual is tier-1 of ISO/IEC 17020:2012 documents and
covers list of procedures as well as overview of organization. This manual has total 8 chapters covering company profile, amendment sheet, index, clause-wise details as per ISO/IEC 17020:2012 for implementation, sample quality policy and organization chart.

(A) Table of Contents
Please note that this Inspection document kit is specially designed for an Independent Inspection Agency involved in the inspection of pressure vessel, storage tanks, piping, welding inspection etc. The concerned user has to change the same in this kit for making their documents.
1 Cover page, table of contents, amendment record sheet and glossary of terms (abbreviations)
2 Authorization statement and organization profile
3 Control and distribution
4 General requirements
4.1 Impartiality and independence
4.2 Confidentiality
5 Structural requirements
5.1 Administrative requirements
5.2 Organization and management
6 Resource requirements
6.1 Personnel
6.2 Facilities and equipment
6.3 Subcontracting
7 Process requirements
7.1 Inspection methods and procedures
7.2 Handling inspection items and samples
7.3 Inspection records
7.4 Inspection reports and inspection certificates
7.5 Complaints and appeals
7.6 Complaints and appeals process
8 Management system requirements
8.1 Options
8.2 Management system documentation
8.3 Control of documents
8.4 Control of records
8.5 Management review
8.6 Internal audits
8.7 Corrective actions
8.8 Preventive actions
ANX–1 List of documents
Note: The amendment number given above is at the time of issue of this manual. If any page is amended then latest amendment number of such pages is recorded in amendment record sheet and on the table of contents given above.


2. Quality Procedures (12 procedures):

Sample copies of mandatory procedures as per ISO/IEC 17020:2012 are provided, which cover all the details like purpose, scope, responsibility, how procedure is followed as well as the list of exhibits, reference documents and formats. The list of sample procedures provided in the kit is given below.

List of Procedures

1. Procedure for maintaining impartiality of inspection activities
2. Procedure for personnel and training
3. Procedure for handling, transport, storage, use and planned maintenance of equipment
4. Procedure for purchasing, selection and approval of suppliers
5. Procedure for handling of inspection items
6. Procedure for receiving, evaluating and making decision on complaints and appeals
7. Procedure for document and data control
8. Procedure for control of records
9. Procedure for management review meeting
10. Procedure for internal audit
11. Procedure for corrective action
12. Procedure for preventive action


3. Exhibits (04 exhibits)

Exhibits cover policy and guidelines for establishing control in the system and establishing an effective management system as per ISO 17020 standard.

List of Exhibits

1. Impartiality policy
2. Calibration periodicity
3. Document codification system

4. Competence requirements4. Inspection Methods (05 methods)

This directory of the documentation kit contains some sample inspection methods in accordance with ISO/IEC 17020:2012. A total of 05 sample inspection methods are provided as per the list given below:

List of Inspection Methods

1. Inspection method for pressure vessel
2. Inspection method for storage tank
3. Inspection method for piping and pipeline
4. Inspection method for refractory lining and materials
5. Inspection method for welding approval process


5. Blank sample formats for all the departments (42 sample formats)

This directory includes sample copy of blank forms that are required to maintain records as well as establish control and create system in the organization. The samples are given for the users as a guide to follow. The organization is free to change the same to suit their own requirements. The blank formats can be used as templates. A total of 42 blank formats are provided as per the list given below.

List of blank formats

  1. Inspection request – Specific job
  2. Complaint and appeal Report
  3. Client feedback form
  4. Inward register
  5. Inspection request – Project
  6. Master list of equipment
  7. Intermediate check report
  8. Equipment history card
  9. Purchase Order
  10. Indent – Purchase Requisition
  11. Approved External Providers List
  12. Supplier Registration Form
  13. Supplier Evaluation Report
  14. Verification Report
  15. Master List and Distribution List of Documents
  16. Change Note
  17. Corrective Action Report
  18. Master List of Records
  19. Quality Objectives
  20. Audit plan / schedule
  21. Internal Audit Non-Conformity Report
  22. Clause wise Document wise Audit Review Report
  23. Preventive Action Report
  24. Calibration Status of Equipment
  25. Clause wise audit report – Management requirements
  26. Clause wise audit report – Management requirements
  27. Clause wise audit report – Technical requirements
  28. Circular
  29. Minutes of Meeting
  30. Impartiality check report
  31. Periodic document review report
  32. Objective achievement action plan
  33. Training Calendar
  34. Training Report
  35. Induction Training Report
  36. Job Description And Specification
  37. Skill Matrix
  38. Confidentiality Agreement
  39. Appointment Letter
  40. Employees Competence Report
  41. Self study report for trainer
  42. Interview report
  43. Monitoring Report of personnel


6. ISO/IEC 17020:2012 Audit checklist

This covers audit questions based on the ISO/IEC 17020:2012 requirements. It will be a very good tool for the auditors to make audit questionnaire for auditing. It will bring effectiveness in auditing. A total of more than 250 questions are prepared on the basis of ISO/IEC 17020:2012.

7. Sample Risk Assessment Sheet

A ready-to-use risk assessment sheet is given in editable form to prepare the risk document for the organization. It is given in an excel format and can be used as a template.

8. ISO/IEC 17020:2012 Compliance Matrix

This compliance matrix contains ISO/IEC 17020:2012 requirement wise list of documented information for easy reference of users and to understand how this system is made

How useful?

  • The user can modify the ISO 17020 templates as per their working system and create their own documentation.
  • The procedures and formats provided in ISO 17020 document kits can help in fine-tuning the processes. They also help to establish better control for the processes of the inspection agency.
  • The documentation kit saves much time and costs in the preparation of ISO 17020 documents. It gives value for money to the customer and payback is very low.
  • Readymade templates are available. This helps ISO 17020 consultants to reduce their time to prepare ISO 17020 documents and train the staff for quick iso 17020 accreditation.
  • It helps in making total documentation including manual, procedures and iso 17020 audit checklist for faster ISO 17020 certification of the inspection agency.
  • Many organizations have implemented ISO 17020 2012 accreditation system. This iso 17020 certification kit has benefited them to improve the quality system in their inspection agencies.


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