ISO 17020:2012 documents contain more than 60 editable MS-Word files. These editable documents address all the elements of the inspection agency system.

  • A Manual
  • Required Procedures
  • Formats
  • Sample Filled Forms

Original price was: $700.00.Current price is: $165.00.



Our documentation kit (Technical file) contains sample documents required for CE certification as listed below. All documents are in MS Word files and you can edit them. You can make changes as per your organization’s need and within few days your entire Technical File with all necessary controls will be ready.

Content of ISO 17020:2012 Assessment Documentation Kit – Manual, Procedures, Checklist

During the implementation of ISO 17020 documents, including manual, procedures, policies, operating instructions and forms are prepared by ISO 17020 consultants to establish a good working system. Our ready-to-use documentation package, including an ISO 17020 checklist, for inspection agency consists of the following:

  1. ISO 17020 2012 Manual (8 chapters and 2 Annexures).
  2. Conformity assessment system iso 17020 procedures covering mandatory procedures (14 Procedures)
  3. Exhibits and Operating Procedures (02 Exhibits 06 SOPs)
  4. Set of more than 28 forms and ISO 17020 templates
  5. ISO 17020 audit checklist of over 200 iso 17020 audit questions, which can be customized to make your own internal ISO 17020 checklist.
The Documentation is required for ISO 17020 Accreditation – Conformity Assessment for inspection agency. The ISO 17020 Quality manual, procedures, as well as ready-to-use iso 17020 audit checklists are the most important part of this ISO 17020 accreditation kit.
Documented information package:
Our documentation kit contains sample documents required for ISO/IEC 17020:2012 accreditation for Inspection agency as listed below. All documents are in MS-Word/Excel files and you can edit them. You can make changes as per your organization’s need and within few days your entire documents with all necessary controls will be ready. In the ISO/IEC 17020:2012, documented information (procedures, work instructions, etc.) are required at few places only. But for making the system better, we have provided many editable templates from which a user can select templates as per their own requirement and make some minor changes in them to make own system. Two types of documented information are provided in this kit, as listed below:
1. Maintain documented information (Scope, Quality Manual, etc.)
2. Retain documented information (Forms / Templates)
Under the main directories, further files are provided in MS Word document as per the details given below.
1. Quality Manual (8 Chapters and 2 Annexure):
It is a sample copy of Quality manual having clause-wise details of how ISO/IEC 17020:2012 system is implemented. The Quality manual is tier-1 of ISO/IEC 17020:2012 documents and covers list of procedures as well as overview of organization. This manual has total 8 chapters covering company profile, amendment sheet, index, clause-wise details as per ISO/IEC 17020:2012 for implementation, sample quality policy and organization chart.
(A) Table of Contents
Please note that this Inspection document kit is specially designed for an Independent Inspection Agency involved in the inspection of pressure vessel, storage tanks, piping, welding inspection etc. The concerned user has to change the same in this kit for making their documents.
1 Cover page, table of contents, amendment record sheet and glossary of terms (abbreviations)
2 Authorization statement and organization profile
3 Control and distribution
4 General requirements
4.1 Impartiality and independence
4.2 Confidentiality
5 Structural requirements
5.1 Administrative requirements
5.2 Organization and management
6 Resource requirements
6.1 Personnel
6.2 Facilities and equipment
6.3 Subcontracting
7 Process requirements
7.1 Inspection methods and procedures
7.2 Handling inspection items and samples
7.3 Inspection records
7.4 Inspection reports and inspection certificates
7.5 Complaints and appeals
7.6 Complaints and appeals process
8 Management system requirements
8.1 Options
8.2 Management system documentation
8.3 Control of documents
8.4 Control of records
8.5 Management review
8.6 Internal audits
8.7 Corrective actions
8.8 Preventive actions
ANX–1 List of documents
Note : The amendment number given above is at the time of issue of this manual. If any page is amended then latest amendment number of such pages is recorded in amendment record sheet and on the table of contents given above.
2. Quality Procedures (12 procedures):
Sample copies of mandatory procedures as per ISO/IEC 17020:2012 are provided, which cover all the details like purpose, scope, responsibility, how procedure is followed as well as the list of exhibits, reference documents and formats. The list of sample procedures provided in the kit is given below.
List of Procedures
1. Procedure for maintaining impartiality of inspection activities
2. Procedure for personnel and training
3. Procedure for handling, transport, storage, use and planned maintenance of equipment
4. Procedure for purchasing, selection and approval of suppliers
5. Procedure for handling of inspection items
6. Procedure for receiving, evaluating and making decision on complaints and appeals
7. Procedure for document and data control
8. Procedure for control of records
9. Procedure for management review meeting
10. Procedure for internal audit
11. Procedure for corrective action
12. Procedure for preventive action
3. Exhibits (04 exhibits)
Exhibits cover policy and guidelines for establishing control in the system and establishing an effective management system as per ISO 17020 standard.
List of Exhibits
1. Impartiality policy
2. Calibration periodicity
3. Document codification system
4. Competence requirements
4. Inspection Methods (05 methods)
This directory of the documentation kit contains some sample inspection methods in accordance with ISO/IEC 17020:2012. A total of 05 sample inspection methods are provided as per the list given below:
List of Inspection Methods
1. Sample Inspection Procedure – Post Weld Heat Treatment
2. Sample Inspection Procedure – Radiography Testing
3. Sample Inspection Procedure -Liquid Penetrant Testing
4. Sample Inspection Procedure -Ultrasonic Testing
5. Sample Inspection Procedure -Welder Qualification
5. Blank sample formats for all the departments (42 sample formats)
This directory includes sample copy of blank forms that are required to maintain records as well as establish control and create system in the organization. The samples are given for the users as a guide to follow. The organization is free to change the same to suit their own requirements. The blank formats can be used as templates. A total of 42 blank formats are provided as per the list given below.
List of blank formats
1. Inspection request – Specific job                             22. Clause wise Document wise Audit Review Report
2. Complaint and appeal Report                                 23. Preventive Action Report
3. Client feedback form                                               24. Calibration Status of Equipment
4. Inward register                                                         25. Clause wise audit report – Management requirements
5. Inspection request – Project                                    26. Clause wise audit report – Technical requirements
6. Master list of equipment                                         27. Circular
7. Intermediate check report                                       28. Minutes of Meeting
8. Equipment history card                                           29. Impartiality check report
9. Purchase Order                                                       30. Periodic document review report
10. Indent – Purchase Requisition                              31. Objective achievement action plan
11. Approved External Providers List                          32. Training Calendar
12. Supplier Registration Form                                   33. Training Report
13. Supplier Evaluation Report                                   34. Induction Training Report
14. Verification Report                                                35. Job Description And Specification
15. Master List and Distribution List of Documents    36. Skill Matrix
16. Change Note                                                         37. Confidentiality Agreement
17. Corrective Action Report                                       38. Appointment Letter
18. Master List of Records                                           39. Employees Competence Report
19. Quality Objectives                                                 40. Self study report for trainer
20. Audit plan / schedule                                            41. Interview report
21. Internal Audit Non-Conformity Report                 42. Monitoring Report of personnel
6. ISO/IEC 17020:2012 Audit checklist
This covers audit questions based on the ISO/IEC 17020:2012 requirements. It will be a very good tool for the auditors to make audit questionnaire for auditing. It will bring effectiveness in auditing. A total of more than 250 questions are prepared on the basis of ISO/IEC 17020:2012.
7. Sample Risk Assessment Sheet
A ready-to-use risk assessment sheet is given in editable form to prepare the risk document for the organization. It is given in an excel format and can be used as a template.
8. ISO/IEC 17020:2012 Compliance Matrix
This compliance matrix contains ISO/IEC 17020:2012 requirement wise list of documented information for easy reference of users and to understand how this system is made.

How useful?

  • The user can modify the ISO 17020 templates as per their working system and create their own documentation.
  • The procedures and formats provided in ISO 17020 document kits can help in fine-tuning the processes. They also help to establish better control for the processes of the inspection agency.
  • The documentation kit saves much time and costs in the preparation of ISO 17020 documents. It gives value for money to the customer and payback is very low.
  • Readymade templates are available. This helps ISO 17020 consultants to reduce their time to prepare ISO 17020 documents and train the staff for quick iso 17020 accreditation.
  • It helps in making total documentation including manual, procedures and iso 17020 audit checklist for faster ISO 17020 certification of the inspection agency.
  • Many organizations have implemented ISO 17020 2012 accreditation system. This iso 17020 certification kit has benefited them to improve the quality system in their inspection agencies.


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