ISO 20121:2012-Documentation and Awareness Training Kit

Iso gorilla introduces ISO 20121 Documentation and Training kit for Event Sustainability Management system, which contains a set of a total of more than 120 editable files, that is designed as per ISO 20121:2012 standard requirements.

Documentation:

It includes the editable documents templates in directories described below. It will help users to accelerate the documentation process for ISO 20121 certification.

1. ISO 20121 Manual – Here is a facility of Editable ESMS manual in 14 editable Word files to define implemented ISO 20121 systems.
2. ISO 20121 Procedures – The total of 18 mandatory procedures covering all the requirements like purpose, scope, responsibility.
3. Standard Operating Procedures – Total 25 ISO 20121 SOPs are provided as per event sustainability management system.
4. Exhibits – There are 06 exhibits documents covered in this kit.
5. Blank Formats /Templates – 51 blank editable sample forms to maintain records as well as establish control and create a system in the organization.
6. ISO 20121 Audit checklist – More than 150 audit questions based on the ISO 20121 requirements for each department.
7. Major Emergency Plans – 01 emergency preparedness plan and 01 operational monitoring plan are given in these documents.
8. Job Description – 01 file contains 06 types of job description is given that required for documented while ISO 20121 certification.
9. Risk Analysis – 01 ready to use risk analysis report for the sample identified risks to the organization.
10. ISO 20121 document compliance matrix – 01 Excel has given to understand how the ESMS system is made.

Presentation:

It includes following 03 ppt presentation details given bellow:

1. Overview of ISO 20121 – 26 ppt slides
2. ISO 20121 requirements – 75 slides
3. ISO 20121 event management documentation – 14 slides

Literature:

A literature includes handouts for reference on three modules mentioned above as well as 02 workshop and 01 case study to understand ISO 20121 requirements.

Documented information package:

Our documentation kit contains sample documents required for ISO 20121:2012 certification as listed below. All documents are in MS-Word/Excel files and you can edit them. You can make changes as per your organization’s need and within few days your entire documents with all necessary controls will be ready. In the ISO 20121:2012, documented information (procedures, etc.) are required a few places only. But for making the system better, we have provided many editable templates from which a user can select templates as per their own requirement and make some minor changes in them to make own system. Two types of documented information are provided in this kit, as listed below:

1. Maintain documented information (Scope, Manual, etc.)
2. Retain documented information (Forms / Templates)

Under the main directories, further files are provided in MS Word document as per the details given on the next pages.

1. ESMS Manual (10 Chapters and 4 Annexure):

It is a sample copy of ESMS Manual having clause-wise details of how ISO 20121:2012 system is implemented. The ESMS Manual is tier-1 of ISO 20121:2012 documents and covers list of procedures as well as overview of organization. This manual has total 10 chapters covering company profile, amendment sheet, index, clause-wise details as per ISO 20121:2012 for implementation, sample policy and organization chart.
(A) Table of Contents
Section – 1
1. Company profile
2. Table of contents
3. Control and distribution
Section – 2
4. Context of the Organization
5. Leadership
6. Planning
7. Support
8. Operation
9. Performance evaluation
10. Improvement
Annexures
ANX–I List of Documented information
ANX–II Glossary of terms
ANX–III Company activity process flow chart
ANX–IV Organization structure

2. Procedures (18 procedures):

Sample copies of mandatory procedures as per ISO 20121:2012 are provided, which cover all the details like purpose, scope, responsibility, how procedure is followed as well as the list of exhibits, reference documents and formats. The list of sample procedures provided in the kit is given below.

List of Procedures

1. Procedure for Risk Management
2. Procedure for Identifying legal and other requirements
3. Procedure for Competence, Awareness, And Training
4. Procedure for External Communication with suppliers and other interested parties
5. Procedure for Document and data control
6. Procedure for Control Of Records
7. Procedure for Operational Planning and Control
8. Procedure for Monitoring And Measurement
9. Procedure for identification of and engagement with interested parties on the identified and emerging sustainable development issues relating to its role in the value chain of events not prepared.
10. Procedure to identify its sustainable development issues and to evaluate their significance associated with its event-related activities, products and services within the defined scope of the management system not prepared.
11. Procedure for Event Management System Internal Audit
12. Procedure for Management Review
13. Procedure for Non–conformity, Corrective And Preventive Action
14. Procedure for Context of organization
15. Procedure for Objectives and targets
16. Procedure for Control of monitoring and measuring equipment
17. Procedure for Purchasing and subcontracting
18. Procedure for Emergency preparedness and response

3. Standard Operating Procedures (25 SOPs):

Sample copies of SOPs as per ISO 20121:2012 are provided, which cover the actual operating guidelines for each activities involved in the event organization with the reference of formats to be used. The list of SOPs provided in the kit is given below.

List of SOPs

1. Standard Operating Procedure for Health and safety inspection
2. Standard Operating Procedure for ESMS general requirements
3. Standard Operating Procedure for Incident Prevention
4. Standard Operating Procedure for Incident Reporting
5. Standard Operating Procedure for Management of change
6. Standard Operating Procedure for Hazard risk assessment
7. Standard Operating Procedure for ESMS disciplinary action
8. Standard Operating Procedure for ESMS award and incentive scheme
9. Standard Operating Procedure for Health and Safety committee
10. Standard Operating Procedure for Visitor Event Safety Rules
11. Standard Operating Procedure for Disposal of High Risk Materials
12. Standard Operating Procedure for Waste Electrical and Electronic Equipments
13. Standard Operating Procedure for personnel security
14. Standard Operating Procedure for Office Facilities
15. Standard Operating Procedure for Electrical equipments and its grounding
16. Standard Operating Procedure for General environmental management procedure
17. Standard Operating Procedure for Waste Management and Recycling
18. Standard Operating Procedure for Identification of environmental aspects and its impact evaluation
19. Standard Operating Procedure for Environmental Information for Retailers
20. Standard Operating Procedure for Environmental committee
21. Standard Operating Procedure for Recycling, refuse and waste separation
22. Standard Operating Procedure for Refuse Store Areas and Waste Recycling Points
23. Standard Operating Procedure for Excessive Refuse and Waste
24. Standard Operating Procedure for event organization
25. Standard Operating Procedure for scrap management

4. Exhibits (06 exhibits)

Exhibits cover Skill Requirements, Multi Skill Requirements, Interested Parties Needs & Expectations, Communication Matrix, Organizational Knowledge, Disposable of Non-Conforming Service, Codification System etc. as per ISO 20121:2012 standard.

List of Exhibits

1. Codification system
2. Skill Requirements
3. Multi Skill Requirements
4. Disposal Of Non–Conforming Operation
5. Interested Parties Needs & Expectations
6. Communication Matrix

5. Blank sample formats for all the departments (51 sample formats)

This directory includes sample copy of blank forms that are required to maintain records as well as establish control and create system in the organization. The samples are given for the users as a guide to follow. The organization is free to change the same to suit their own requirements. The blank formats can be used as templates. A total of 51 blank formats are provided as per the list given below.

List of blank formats

1. Risk and Opportunities Monitoring Sheet
2. Master list and distribution list of documents
3. Master list of Records
4. Change Note
5. Event Management Progress Monitoring Report
6. Event loss and bad work practice observation report
7. Event objectives and Targets
8. Event Inspection check list
9. Training Calendar
10. Training need and record sheet
11. Induction training report
12. Job Description
13. Competence report
14. Communication Register
15. Operational control plan
16. Work permit report
17. Event management system Audit Plan / Schedule
18. Internal Audit Non–Conformity Report
19. Clausewise document-wise audit checklist
20. Circular
21. Minutes of meeting
22. Corrective action report
23. Preventive action report
24. First aid box checklist
25. Fire Fightening checklist
26. Continual Improvement Plan
27. Supplier registration form
28. Approved Vendor List Cum Open Purchase Order
29. Customer complaint report
30. Management of change plan
31. Indent and Incoming Inspection Record
32. Customer feedback report
33. Preventive maintenance checkpoints
34. Preventive maintenance schedule
35. ESMS issues register
36. Breakdown history cards / equipment history card
37. Sustainable event plan
38. Purchase Order
39. Open Purchase Order
40. Vendor Rating (Supplier re–evaluation report)
41. Housekeeping checklist
42. Waste storage area checklist
43. Cleaning and sanitation report
44. Location list of fire extinguishers
45. Agreement for event
46. Incident investigation
47. Event Management System Non–Conforming Work Register
48. Masterlist of equipment
49. List of license
50. External and internal parties

6. ISO 20121:2012 ESMS Audit checklist (more than 150 questions)

This covers audit questions based on the ISO 20121:2012 Event sustainability management systems requirements. It will be a very good tool for the auditors to make audit questionnaire for auditing. It will bring effectiveness in auditing. A total of more than 150 questions are prepared on the basis of ISO 20121:2012.

7. Job descriptions (6 job descriptions)

There is ready to use job descriptions with authority and responsibility defined for various categories of persons.

8. Major emergency preparedness plan

There is ready to use Major emergency preparedness plan to respond to the emergency situation.

9. Operational control plan

There is ready to use Operational control plan to control and monitor the parameters.

10. Risk analysis

There is ready to use risk analysis for the sample identified risks to the organization.

11. ISO 20121:2012 Compliance Matrix

This compliance matrix contains ISO 20121:2012 requirement wise list of documented information for easy reference of users and to understand how this system is made.

Part-2: Training: ISO 20121:2012 awareness training:

A. Presentation: –

Under this directory further files are made in power point presentation as per the chapter listed below.
Topic wise power point presentation in 3 modules as listed below.

1. Overview of ISO 20121:2012

It covers Overview of event management system, benefits and summary of overall system and process for ISO 20121:2012 and process for certification.

2. ISO 20121:2012 event management requirements

It covers ESMS ISO 20121:2012 systems, Requirements, to establish the event management system, It gives explanation for many concepts and given in plain English.

3. ISO 20121:2012 event management documentation

It covers event management system documented information details and list of areas where standard demands for documented information. Such documented information with list against the requirements is given.

B. The literature to understand ISO 20121:2012 subject well:-

This topic covers write up for the ready reference to the participant for understanding and reading the subject to get in depth knowledge on the subject. It is given in word. You may also use it for further reading and circulations within audience.

1. Overview of ISO 20121:2012 event management system
2. ISO 20121:2012 requirements
3. ISO 20121:2012 documentation

C. Total 2 workshops to understand ISO 20121:2012 requirements:-

This topic covers 2 workshops and total 20 questions with details to find out the ISO 20121 applicable clause number to check effectiveness of training gained by students.

D. There is 1 case study to understand ISO 20121:2012 requirements:-

This topic covers 1 case study with audit questions with details to find out the ISO 20121 applicable clause requirement to check effectiveness of training gained by students.